Certified technicians equipped to support you
As part of its after-sales support, Hypertec Systems offers a wide variety of technical maintenance services to maximize the availability of your IT infrastructure. Our services include on-site service, depot repair services, contract based service agreements and ad-hoc repair services.
With available on-site technicians that are certified by all of the major hardware and software vendors, you can feel at ease knowing that your IT equipment will be supported throughout its lifecycle. In addition, with state-of-the-art authorized service centers that are accredited by the leading manufacturers to provide comprehensive warranty and non-warranty maintenance support which maintain a large replacement parts inventory within adjacent dedicated secure storage spaces, we can effectively reduce the resolution times and increase the uptime of your critical and non-critical IT infrastructure.
Finally, to ensure the quality and promptness of the services being provided, the processes and methodologies employed for incident reporting and problem resolution are continuously refined and annually audited as part of our ISO 9001 certification requirements.
Depot repair services
Contract based service agreements
Ad-hoc repair services
Large inventory of replacement parts
Response times in as short as 1 hour
National service network
Dedicated customer web portals
ISO 9001 and ISO 14001 certified service
Unparalleled procurement capabilities